We want you to be Happy!
Customer service is so important to us! We want you to be happy and joyous wearing our beautiful clothes!
Below is our shipping and returns policy.
You always welcome to contact Alter Pinup with any questions or concerns at
email@example.com. Or call Mon-Friday from 9am -1pm EST 631-319-6525.
Shipping prices vary based on item size, weight, and quantity. Our Coats are quality made and will be shipped at slightly higher shipping rate due to size and weight.
All orders are processed and shipped within 48 hrs Monday - Friday 9am - 1pm EST. Products are shipped via USPS, UPS, and FedEx. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Once your order ships we will send you a confirmation email with the tracking number(If carrier provides) and estimated time the package will take to arrive.
If you have any questions please contact us at firstname.lastname@example.org or call us
Monday - Friday 9am - 1pm EST at